I have been saying this internally for some time now: our efforts to increase success rates (completion, retention, persistence) have improved services and supports for students outside the classroom. And we’ve seen some good progress.
And now, as Kevin Gannon says, “when it comes to closing the shameful gaps in college student success, we need to place pedagogy at the center of our efforts.” Read his commentary in The Chronicle of Higher Education, “The Case for Inclusive Teaching.”